AML was founded in 1983 to respond to a need in the marketplace for high-performance, yet affordable, barcode data collection devices. Since that time we have used the expertise that we have developed to engineer and manufacture handheld computers, vehicle mounted computers, and stationary computers in the form of kiosks.
Vast, Diverse Customer Base
Our products are currently in use by more than 10,000 customers across North America and Europe. Our customers range from small Mom-and-Pop companies, to emerging SMBs, to large corporations such as Sherwin-Williams, Target, Radio Shack, Avaya, Lazy Boy, General Electric, Family Dollar, Ethan Allen, and many more. AML means “American Made”. AML products are engineered, manufactured, and serviced in our Dallas-area facility. That means our knowledge base is HERE, not halfway around the world. Conveniently located in the Dallas/Fort Worth area, we are never more than two time zones away from our primary customer base.
We Control our Product Design from Start to Finish
With in-house engineering, we do our own mechanical and industrial design, electrical engineering, and firmware development. With no out-sourcing of development, we have complete control of the design cycle of our products.
Flexible and Motivated Service and Support
Our customers will say our strengths are versatility and responsiveness. We respond to problems in hours and days, not weeks or months.
“Everything Included” Philosophy
Handhelds come with batteries and any necessary cables. Charging cradles come with power supplies and line cords. Some products even come with software. There are no surprises or disappointments.
Toll-Free and Pain Free Technical Support
No automated attendant, no questions, no cost, no problems, just knowledgeable technicians doing everything possible to resolve whatever issue the customer is having.
Because we believe there is more to buying a product, than just the product. It’s also the service and support that is available before, during and after the sale. It’s being able to communicate when you need to, and get action and responses that work for you. It means not being at the mercy of anyone, but rather being the recipient of stellar customer service and support. That’s AML.
Business Account Management Team