Kiosks & Self-Service
Unattended technology used for ordering, price checking, ticketing and more.
- Technologies
- Kiosks & Self-Service
What is Kiosk and Self-Service Technology?
Kiosk and self-service technology are automated systems that allow users to perform transactions independently. Found in retail, transportation, and hospitality, these systems feature touchscreens and card readers for tasks like ticket purchases, check-ins, and food orders. They enhance customer experience by offering convenience, reducing wait times, and improving efficiency, giving users control over their transactions.
Featured Vendor Lines
Elo Touch Solutions
Designed with an integrated printer to simplify
procurement, setup and deployments, Elo’s Wallaby self-service stands make it easy to deploy kiosks for retail, restaurants, hospitality, healthcare and corporate environments.
Kiosk & Self-Service Articles & Data
4 min read
100 Retailers Told us About Self-Service Technology Use in Their Stores
Jun 16, 2023 by James Korte
Kiosk & Self-Service Podcast Conversations
Retail Digital Signage Survey Breakdown
125 retailer leaders shared their concerns, expectations, and perceptions about deploying digital displays. Why aren't they utilizing it? How would they if they did? Are their cost expectations accurate? It's an episode filled with data to help YOU find and win business.
100 Retailers Told Us About In-Store Self-Service Technology
100 actual retailers about the self-service technology they currently deploy. Who did we talk to? What’s their perception of the cost of self-service solutions? How do they use them? How often do they experience technical problems? It’s the episode that doesn’t need any help to get the job done!
How Self-Service Changed Hospitality & Retail
Over 40% of people prefer ordering from a kiosk. Epson’s David Vander Dussen & Josh Stanphill return to the pod to explain the self-service trend, what it means as consumer return to stores, and where opportunities lie for VARs.
Kiosk & Self-Service Product Categories:
There are a variety of product categories and use cases broadly covered by the kiosk and self-service, such as:
- Self-ordering in hispitality
- Self-checkout in grocery and retail
- Price checking
- Interactive mapping
- Patient check-in at hospitals
- Ticketing at airports and theatres
- Payment collection
- Check-in/check-out at hotels
Interested in Becoming a Reseller Partner?
Come see what makes us different.