From BlueStar, we can only add administrator accounts. You can check the customer card in Navision if there is an active account in the Web User field.
If this field is empty, you can fill it yourself and the system will send the temporary password on the next update process.
If the field is already filled, you can update it by yourself: you have the right to do so in NAV.
If an extra user needs to be added, your contact will have to contact their Bluestore customer account administrator to add them to the list of authorized users.
