Resources

Star Micronics VIP Club

Members of the VIP Club are notified first of upcoming Star promotions and specials. The VIP club is open to resellers who purchase through authorized Star Micronics distributors in the United States, Canada, Mexico and Latin America.

Join the VIP Club now

SWAP-A-STAR®

Star Micronics' SWAP-A-STAR service agreement allows customers to extend the included Star warranty for up to 3 or 4 years at a low cost per printer. The SWAP-A-STAR agreement is packed with benefits, including the added feature of receiving a replacement printer within 24 hours of notifying Star of a printing problem!

Customers who purchase a 3-year warranty will have the option of a 4th year at the end of the original agreement. Customers may simply register their printers on line with the printer serial number. The service agreement must be purchased within 30 days of purchase. The registered serial number is all the customer needs to call a technical support specialist to notify Star of the impending return. Appreciating the pivotal role the POS printer has in businesses, a replacement printer will be shipped within 24 hours of a request. Star knows anything can happen in a printer's environment,

So - no questions asked, no troubleshooting-just call and request a replacement printer and one will be sent immediately. The replacement printer will be shipped with a pre-paid air bill for the impaired printer. Just simply pack the impaired printer in the pre-paid shipping box and send back to Star Micronics within 15 days of receiving the replacement. The replacement is yours to keep. SWAP-A-STAR Highlights "Lightning fast" replacement printer program for maximum business productivity

  • Star replacement printer sent next business day after service request
  • Replacement support available Monday-Friday from 9am-5pm (EST)
  • Paid shipping for damaged printer
  • Convenient online posting on the status of your printer
  • Available in U.S.
  • Simple online product registration
  • Agreement available for purchase on the SP500, TSP100, TSP600, TSP700, TSP800 and TSP1000 printers
  • Must be purchased within 30 days of product purchase

Convenient 24-Hour Printer Replacement for Optimum Business Productivity

THE CHOICE IS YOURS!

EXTEND-A-STAR®
Added Cost-Efficient Protection for Printer Maintenance

Star Micronics' EXTEND-A-STAR service agreement allows customers to extend the included Star warranty for up to 3 or 4 years at a low cost per printer. Customers who sign up for a 3-year warranty will have the option of a 4th year at the end of the original agreement.

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Victor Pierson

Business Development Manager
Phone: 1-800-354-9776 ext 3432
Email: vpierson@bluestarinc.com
 

Andrew Christen

Business Development Manager
Phone: 1-800-354-9776 ext 3267
Email: achristen@bluestarinc.com

 

Product Spotlight

TSP100IIIW

  • High - Speed Printing of 43 Receipts per Minute (250mm/s)
  • Available with WLAN, LAN, Bluetooth, and USB
  • Easy set-up across all models
  • "Drop-In & Print" Paper Loading
  • Guillotine Auto-Cutter
  • Revolutionary futurePRNT Receipt Design Software
  • Compatible with Star Cloud Services and AllReceipts™ digital receipt app

Learn More

Product Spotlight

mPOP™ Mobile Point of Purchase

  • Compact and Sleek Peripheral
  • All Inclusive: Printer-Cash Drawer- Scanner-Device Stand
  • Compatible with iOS, Android, and Windows
  • Effective Cable Management with Multiple Exit Options
  • Cash Drawer with 4 Bill and 6 or 8 Adjustable Coin Slots
  • Bluetooth 2.1 and USB connectivity
  • Reliable “Drop-In and Print” Paper Loading
  • Compatible with AllReceipts™, Digital Receipt Solution

Buy Now