14 Jan 2019

Aila Technologies Adopts Epson POS Receipt Printer for its Interactive Kiosk

Joint Solution Meets Retailers' Needs for an Improved Customer Experience and Streamlined Operations


New York, NY., January 14, 2019 --Today at the NRF 2019 Retail's Big Show, Epson America, Inc., a leading supplier of value-added Point of Sale (POS) solutions, announced that Aila Technologies, provider of smart iOS-based devices and integrated scanning technology, has adopted Epson's compact TM-m30 POS receipt printer for integration into Aila's Interactive Kiosk to enhance the customer experience and streamline operations for retailers. The joint solution is available from Aila today and will be demonstrated at the company's NRF booth #1240.

According to the November 2017 research report by Market Research Engine, "the Global Interactive Kiosk Market is expected to exceed more than $30 billion USD by 2022." Retail applications in this market are rapidly growing and retailers are expecting enhanced ease and speed of transactions. Aila and Epson are tapping into this opportunity with a joint solution that further enhances customer engagement and helps deliver ROI to retailers.

Aila's TrueScan technology transforms the native cameras on iOS devices into powerful, versatile enterprise scanners, enabling optimized device design for iOS-based kiosks and handheld products. The company's scanning-enabled Interactive Kiosk provides opportunities to deliver great customer experiences (bringing to the physical store the same types of access to in-depth product information and personalized recommendations that customers expect online, for example), while also helping retailers better understand in-store shopper behavior. This information can help drive smarter business decisions around inventory, staffing, and store layouts, as well as new opportunities to better serve their customers.

The company is leveraging Epson's compact TM-m30 receipt printer for receipt printing at the point of sale, coupon printing in-aisle, and ticket printing at deli counters and custom order stations. The printer is integrated into Aila's Interactive Kiosk Floor Stand via an optional brace, creating an exceptionally compact, seamless display. In addition, with Bluetooth connectivity and dedicated power that is delivered internally through the floor stand, there are no unseemly cords or cable clutter.

"We are very pleased to team up with a trusted partner like Epson," said Jason Gulbinas, CEO and co-founder of Aila Technologies. "Epson's compact printer with intuitive functionality and advanced connectivity has provided us with a quick and easy solution to integrate into our Interactive Kiosk and helps ensure that our customers get the innovative in-store solutions they require to streamline their operations and provide engaging, high-value consumer interactions."

"Aila offers smart, innovative and engaging in-store solutions that meet the needs of the rapidly changing retail technology landscape," said Tom Kettell, director, Commercial Channel - North America, Epson America, Inc. "We are very pleased to join forces with a company that has the expertise needed to enhance the experience for the store associate as well as end customers while making a notable impact on the retailer's revenue stream."

NRF takes place from Jan. 13-15 at the Jacob K. Javits Convention Center, NYC, New York. Epson Booth #3455. Aila Technologies booth #1240.

About Aila Technologies

Headquartered in Natick, MA, Aila Technologies delivers seamless experiences for enterprises that unite real-world and online operations to delight customers, empower employees and streamline processes at every touchpoint. Powered by our proprietary TrueScan technology, Aila's suite of sleek fixed and mobile products add effortless scanning to iOS-based devices. Leading retailers such as American Eagle, Stop & Shop, and Rent the Runway turn to Aila for crucial enterprise use cases from point of sale and self checkout to price checking and inventory management. Learn how Aila Technologies is making every interaction and transaction we touch more valuable, for every enterprise partner, every day, at ailatech.com.