Create the best customer experiences possible through innovative technologies. 10 years and thousands of customers later - we are happy to maintain a 97% customer retention rate, a healthy balance sheet and a team that is as energetic today as they were on day one.
Our company culture is 100% focused on making sure that our customers and partners are taken care of. Simple and plain. You have goals for communicating with digital media and we’ll help you achieve them. When you work with Industry Weapon - you have a partner for life. We aren’t successful unless you are successful. That’s been our motto since founding the company in 2003 and as we continue to grow, our ability to deliver against that promise only gets better.
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Industry Weapon is a digital media company specializing in designing and developing content management systems as well as products and services that enable its subscribers to publish multi-media content to digital signs, video walls, interactive kiosks, mobile phones, desktop computers, IP Phones and more. Industry Weapon currently services thousands of customers in fifteen countries and is supported by more than two hundred partners including HP, Cisco, Intel, AOpen, ELO, BlueStar Distribution, Ingram Micro, CDW, and AVI-SPL.
The core products of Industry Weapon are CommandCenterHD, MediaBridge, The RedCore Agency, Big Data and FlicksEDU.
The company was founded in 2003 by CEO, David Wible as a brand and business development firm. In April of 2007 David joined forces with COO, Craig Hanna, and CTO, William Chufo, by merging with their private-labeled eCommerce and multi-media company, Adroit Concepts. In February of 2008, the company recognized an opportunity to transition its content management software business model to focus on the digital signage industry and to provide a simpler way for marketing and communications customers to design, share and manage digital content with their target audience. In May of 2008, they launched their CommandCenterHD content management platform along with Free 24/7 Support and Free Unlimited Personalized Training.
CommandCenterHD quickly recognized success, most notably for its ease of use and flexibility to scale based on user demand. To accommodate their customer’s requests, Industry Weapon engineered their content management system, products and services to function with multiple manufacturer’s products and operating systems. In 2009 they adapted their “Any Device” model, which enables the CommandCenterHD platform to support the needs and product affinities of their customers as well as the latest hardware and software technology innovations.
In 2012, Industry Weapon released their FlicksEDU product line. FlicksEDU is an online training tool aimed at providing educators and team leaders with a simple platform to create and share instructional videos and documentation with their students and / or employees. It also provides the student or employee with the ability to not only watch the videos or download the documentation, but also to provide feedback to the educator or team lead. FlicksEDU features several reporting tools to capture analytics around the adoption of videos and documentation and ties these analytics directly to the students or employees success rates.
With 2013 came their newest service, Big Data. Industry Weapon currently employees a team of data scientists who work with their customers to analyze information being produced via digital media playback, content experiences and audience interactions with interactive kiosks and mobile devices. The data scientists are able to spot trends in the reporting to help Industry Weapon customers make educated decisions on their digital media objectives. The Big Data program also leverages Industry Weapon’s dynamic image and video engines to automatically create personalized content based on changes in the customer’s environment.
Specialty Retail Solution
Retail Pro provides retail software for point of sale and retail management that helps retailers around the world operate more effectively, with a greater return on their technology investment. Widely known for its impressive scalability and adaptability, the Retail Pro retail software suite consists of Point of Sale, Store Operations, Merchandising, Inventory Control, Payment Solutions, Business Intelligence and the list goes on.
By teaming with Retail Pro and HP, BlueStar ensures retailers receive unparalleled experience, support and innovation for POS Solutions. As a global leader in comprehensive retail point of sale software, Retail Pro's flexible solutions help retailers gain greater insight into and control of their operations and scalability retailers need.
The Right Solution. The Right Fit.
Running on specifically designed HP hardware and peripherals built to withstand the demands of the retail environment, Retail Pro's scalable and highly customizable point of sale software offers retailers the agility to operate their business the way they want. So, no matter how big or small, every retailer now has a manageable, easily implemented system that can be scaled to their store operations and, more importantly, grow right along with them. From enhancing the customer experience across multiple channels, to understanding customer behavior and securely managing data, the power of the Retail Pro and HP partnership empowers specialty retailers, as well as our business partners, to find the right solution to fit an business.
About Retail Pro
Retail Pro International, LLC is a global leader in Point of Sale, Store Operations, Merchandising, Planning, Business Intelligence, and Payment Processing software applications for the specialty retail industry. For over 20 years, Retail Pro has enabled specialty retailers to achieve their full potential through a unique, scalable, reliable, and highly customizable retail management solution.
Today, Retail Pro is used by more than 52,000 retail stores globally in markets such as fashion, luggage, footwear, collectibles, gifts, home furnishings, sporting goods, and accessories. With unparalleled functionality, flexibility and ease-of-use, Retail Pro has established itself as a trusted solution for today's specialty retailers worldwide. The solutions delivered through a global network of business partners to over 84 countries, translated in 18 languages.
PC America has been designing custom point of sale systems for over 15 years. We are experts in effectively and efficiently implementing new point of sale systems or transitioning your existing cash register into a computerized point of sale system. Whether you operate a chain of restaurants or a single-location video store – when it comes to point of sale savings, we have a system for you.
For more information, please visit www.pcamerica.com
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