Tech Support

Mission

BlueStar strives to provide the customers with excellent technical support and RMA service.

Services provided by BlueStar Technical Support Team

  •     Highly qualified experts offering advice in AIDC, POS/mPOS, Mobility, Healthcare, RFID, & Security
  •     Expect unbiased & vendor-neutral answers to your most pressing questions.
  •     Pre-Sales & Post-Sale technical and sales support
  •     Factory Authorized Support and Repair Center for most Hardware & Software solutions.
  •     Multi-Lingual Support Lines

Returns & Repairs

If you shall send a product in return to BlueStar or a product for repair or a DOA , you must apply for and obtain an RMA number before returning the product. 

RMA SALES RELATEDREAD MORE >>

RMA REPAIRS/DOA READ MORE >>

 
Contact your Sales Account manager or BlueStar Europe Distribution BV if you have any additional requests or questions.

Contact

TECHNICAL SUPPORT

techsupport.emea(at)bluestarinc.com