BlueStar Managed Services Overview

BlueStar Managed Services Levels

We have created a range of service levels designed to provide valuable information about your customers’ mobile deployments with the minimum of effort on your part. BlueStar will do all the hard work for you.

Selling services will enable you to differentiate your business from other resellers whilst delivering a valuable additional revenue stream. It will also deliver real value to your end users helping them to ensure they are getting the most from their investment in enterprise mobility.

Monitor. Manage. Bespoke. Choose the service level that best fits your customers’ needs.

MONITOR   MANAGE   BESPOKE

Reports:
Active devices
Unutilised devices
Out of contract
Critical battery events

Repair Loop:
Queue
Resolution
No fault found

Contracts:
Contract renewal time

MDM:
For data capture only

 

Reports:
Printer odometer
Printer utilisation
Connectivity
WLAN/WWAN
GPS location

MDM:
For device management and data capture

Plus everything included in the Monitor level.

 

Reports:
Bespoke

MDM:
Bespoke

Price on application