| Mobile Freedom Services
BlueStar's network of certified professional service providers are available to partner with you on individual projects or they can become a part of your everyday business. They provide a wide range of services that you can resell with confidence knowing they will not compete for your business and will represent your company well. These services include:
WLAN Site Survey:
A factory-certified technician will determine the number of access points or wireless switches needed for proper WLAN coverage based on the customer's application. We will provide you a thorough written report that graphically illustrates the results. We're so confident in our service that we guarantee the accuracy of the survey for 90 days from the survey date. Contact us today for a written quote and sample report.
WLAN Installation:
A ProServices technician will install and configure the RF appliances per the site survey report. Once complete, the technician will certify the WLAN network is performing optimally. Installation includes 2 hours of help desk support post-installation for questions related to the installation.
Hardware Installation:
A ProServices technician will visit the end user's site to install any of the mobile equipment we provide. This price includes traveling to the location, setting up the computers and all peripherals.
Technical Services:
BlueStar provides numerous services in-house to enable you with turnkey solutions so these products arrive ready to work without hassle. Whether you need help pre-sale, or need help with installation, our experienced, trained Technical Services Group is ready to work with you to meet your needs. You can contact our Technical Services Group at 800-354-9776 ext. 3217 and ext. 3245, between the hours of 8:30 am and 6 pm.
Hardware Integration Services:
Designed to take the work out of large and small projects, BlueStar's hardware configuration technicians can pre-integrate many parts of a POS, AIDC, or RFID system, to make your installations more efficient. Common examples of this service include adding cutters or network interface cards to printers.
Software Integration Services:
BlueStar's Software Integration Services are designed to help VARs serve their customers more efficiently. BlueStar technicians can pre-load software onto All-in-One POS, PCs, and hand-held computers, allowing VARs to install "plug-and-play" systems for their end-user customers.
System Bundling:
Let BlueStar bundle your system components so it is easier for your organization to order the right products consistently. This service is especially ideal if you have your own software package for POS systems or mobile computers and the package is the same for all end users. Save time, space, freight and energy by ordering custom bundles!
Help Desk Support:
Our phone support team is trained and ready to help VARs with installation and technical concerns throughout North America. The cost for system integration services is minimal, so call your sales rep for a quote!
Bar Code Testing:
Our brand agnostic technicians will test your bar code with scanners you request to determine which performs optimally. We have experience testing a wide variety of materials ranging from marked parts to reflective tags. For an additional up-charge, we can analyze the bar code with a verifier and provide the detailed report to you. |