The Perfect Companion for an Unconnected Workforce



For associates without mobile voice and data, the simple act of locating a supervisor to answer a question or looking up item availability can take minutes. Service quality is reduced and retail business could lose sales when impatient customers walk away. Introducing the EC30, the right-priced mobile device from Zebra with the right mobile connections for today's unconnected associates.

The EC30 is specially designed for portability: it's small, lightweight and durable. Over 18 Zebra-only innovative Mobility DNA tools take ease of use, integration, deployment and everyday management to a new level, providing unmatched functionality and value. The EC30 delivers comprehensive voice capabilities. It's a walkie-talkie, and a cordless PBX handset (optional). Data capabilities include secure messaging and 1D/2D barcode scanning. Also, users can modify current line-of business applications to extend features suitable for display on the 3-inch screen to improve task and inventory management. The result is a fully connected and highly productive workforce with maximum store operational efficiency, superior customer service—and more sales.

Features

Features

Innovative Features of the EC30

Advanced easy-to-use display
The 3-inch color display provides just-right screen real estate to display the information associates need to perform core everyday tasks faster and more efficiently. With the EC30's capacitive touch technology, workers can interact with applications using a finger—even with light gloves.

No-cost instant push-to-talk (PTT)
Get PTT services right out of the box with Mobility DNA's PTT Express. With the press of a button, associates can instantly reach team members to answer customer questions, notify stockroom workers to bring an item to the sales floor or contact a manager for assistance. Since PTT Express is pre-installed and pre-licensed on every EC30, stores can enable instant PTT communications with any other worker or manager carrying any PTT Express-enabled Zebra mobile device inside a facility.

Fully-featured cordless desk phone functionality
Enable workers anywhere in the store to answer incoming PBX calls right on the EC30 with Mobility DNA's optional Workforce Connect Voice. Also, since Workforce Connect Voice uses a Bluetooth or corded headset, callers are assured of privacy.

Fast and dependable barcode scanning
Unlike competitive devices that are voice-only, the EC30 offers an integrated 1D/2D barcode scanner so workers can scan barcodes to perform core tasks faster and more efficiently, from price checks to item lookup, time and attendance tracking and more.

The power of a single platform for an entire retail operation
The EC30 joins Zebra's ultimate Android mobile device family, which includes Android mobile handheld, vehicle mount and tablet computers that all share the same Zebra Android platform. IT support time and costs are reduced. With a common OS, processor, WiFi and Bluetooth radios and more, there's just one platform for IT to understand and manage. Also, with the ultra-powerful SD660 processor and advanced memory architecture, retail businesses get the same superior performance on all their voice and data applications on every device.

Supports existing line-of-business applications
Modify existing line-of-business applications to extend features suitable for display on the 3-inch EC30 display to improve worker productivity and store operational efficiency. The time and cost to develop task management, product lookup and other applications for the EC30 are minimized, while the value of current line-of-business applications is maximized.

Opportunities

Market Opportunity


The primary market for the EC30 is:

  • Retail

The secondary market for the EC30 is:

  • Hospitality

The primary users of the EC30 are: 

  • Retail: Front-line sales associates; in-store operatives (security, cleaners)
  • Hospitality: Housekeeping; associates
EC30 Applications:

  • Retail:
    • Assisted selling
    • Picking/placing
    • Put-away and replenishment
    • Returns processing
    • Price check and item lookup
    • Inventory and cycle counts
    • Collaboration: PTT and VoIP
    • Task management
    • Location tracking
    • Time and attendance tracking

  • Hospitality:
    • Guest management
    • Mobile check-in/register guest experience
    • Housekeeping/maintenance
    • Scheduling
    • Associate locationing
    • Productivity tracking
    • Traveler/commuter check-ins
    • Collaboration: PTT and VoIP
    • Inventory management (back rooms)
    • Receiving
    • Time and attendance tracking
    • Tracker/panic button for emergencies via programmable key(s)

Lead with the EC30...

Lead with the EC30...

Lead with the EC30 when your customers:

  • Need a cost-effective wearable mobile companion that can be deployed to an entire workforce to perform basic scanning for price, inventory checking and optional in-store communications.
  • Want a device that helps retail businesses reduce costs while increasing productivity of sales associates and enhancing their customers' shopping experience.
  • Require retail-oriented solutions. The EC30, with a 3-inch color display, is offered on a modern Android OS with Mobility DNA for Application Management and Security support. It features the Qualcomm SD660 chipset and supports basic scanning and PTT/Voice communications, extending basic enterprise communication needs.
  • Need a simpler, more affordable device than Zebra's full-featured mobile computers. The EC30 can perform basic scanning for price, inventory checking and optional in-store communications (PTT Express, WFC Pro, WFC Voice), extending basic enterprise communication needs beyond Zebra's traditional mobile and touch computers where customer ROIs cannot justify them.

Specs at a Glance

Accessories

Accessories

EC30 Enterprise Companion Accessories

The following accessories are available for the EC30 Enterprise Companion:

The following accessories are available for the EC30 Enterprise Companion:

EC30 Accessories

Accessory Description

2 Slot Charge ShareCradle

2 Slot Charge ShareCradle

10 Slot Charge Cradle

10 Slot Charge ShareCradle. Charges up to 10 devices in the same cradle.

10 Slot Locking Cradle

10 Slot Locking Smart Cradle. Charges and locks up to 10 devices in the same cradle.

BRKT-SCRD-SMRK-01

Standard ShareCradle Rack Mount Plate for 5 Slot Charge-only ShareCradle base

EC30 Rack Mount

EC30 Rack Mount for EC30 Locking Smart Cradle (enables mounting of EC30 devices with displays facing up, scan engines facing out)

Power Supply

Power Supply Type A USB port (100-240 VAC, 5 V, 2.5 A)

Power Supply

2-slot cradle Power Supply: 12VDC, 4.16A (Level VI Replacement for PWRS-14000-148R)

Power Supply

10-slot cradle Power Supply: 12VDC, 9A (Level VI Replacement for PWRS-14000-241R)

USB C Cable (Short)

USB-A to USB-C cable (1.5M in length, with ferrite bead)

DC line cord

DC cable for power supply PWR-BGA12V108W0WW

DC line cord

DC cable for power supply PWR-BGA12V50W0WW

US AC line cord

US AC line cord, 7.5 feet long, grounded, three wire

3.5MM Headset

One-piece over the ear headset with/MIC and PTT-3.5mm.

Accessory Adapter (spare)

Spare EC30 Accessory Adapter (for Lanyard, Retractors, Vest/Garment Tether

Retractable Lanyard (1-pack)

EC30 Retractable Lanyard with Magnetic Recoil, Adjustable Neck strap and adapter (1 pack)

Retractable Lanyard (10 Pack)

EC30 Retractable Lanyard with Magnetic Recoil, Adjustable Neck Strap and adapter (10 Pack)

Basic Lanyard (1 Pack)

EC30 Basic Lanyard with Adjustable Neck strap and adapter

Basic Lanyard (10 Pack)

EC30 Basic Lanyard with Adjustable Neck strap and adapter (10 Pack)

Retractor with carabiner and Adapter

EC30 Retractor with magnetic recoil, carabiner and adapter

Vest/garment clip (with coiled tether & Adapter)

EC30 Vest/garment clip (with coiled tether & Adapter)

EC30 Arm Mount

EC30 Arm Mount with adjustable strap

Rigid Holster

EC30 Rigid holster with snap-in design. Rotating Belt Clip with ability to insert in either direction.

Soft Holster

EC30 Soft Holster

Screen Protector

EC30 Tempered Glass Screen protector (with olephobic coating) 5-pack

DOWNLOAD THE EC30 CONFIGURATION & ACCESSORIES GUIDE

Services

Services

Maximize Availability & Business Operations with Zebra OneCare® Support Services

Your customers need their Zebra devices to be up and running to support their businesses. They also require a service and support plan that supports critical business processes, while protecting their essential business operations. Without a service plan, a single repair can cost more than the device itself—and without defined turnaround times, your customer's device may be out for an unacceptably long time.

Zebra's OneCare Support Services portfolio offers multiple service levels you can provide, allowing you to help protect your customer's investment, while helping them achieve maximum uptime and peak performance.

By augmenting your service capabilities with Zebra OneCare Support Services, you set your business apart from your competition and give your customers a better experience. Let Zebra handle the technical support, software and repair issues, while you focus on your core business.

VisibilityIQ™ OneCare® is included with Zebra OneCare Support Service agreements. The configurable web-based tool extends visibility beyond repair metrics, enabling a series of repair, technical support, contracts, and KPI reports. Customized views provide quick reference colors indicating actions to be taken across various views.

Training

EC30 Enterprise Companion Training Opportunities


The following partner sales training resources are available for EC30 and Workforce Connect Powered by Savanna. Please note that this training content is best viewed with Chrome, Firefox or Safari. Internet Explorer is not compatible.

Workforce Connect Retail Customer Use Videos:

  • PTT Pro/ Voice Client (EC30 Enterprise Companion)
    • Customer Use Case Productivity Demo
      • Review how retail customers gain productivity by viewing top competitive features.

How-To Videos:

  • Workforce Connect Voice Client (EC30 Enterprise Companion)
    • Enabling Voice Commands
  • PTT Pro (EC30 Enterprise Companion)
    • Overview
    • Finding Contacts
    • Creating Groups
    • Making PTT Calls
    • Sending Messages
    • Enabling Voice Commands

PARTNERS CLICK HERE TO VIEW TRAINING

Technical Support

Technical Support

How-to-videos, Manuals and Drivers


Click Here


 

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